Apple's Safari tops Microsoft's European ballot...Firefox furious

Fri, 10/16/2009 - 6:01am — Jonny Evans
4231

Apple’s at the top of the pack when it comes to choosing which browser you want to use with Windows in Europe - and Mozilla is furious at the deal done for detente in the EU’s spat with Microsoft.

Microsoft has proposed inclusion of a ballot screen through which customers get to choose which browser from a list of five they want included on their Windows installation, ending the company’s insistence on bundling Internet Explorer with MS-powered ‘puters in Europe.

Under the proposals, browsers will be listed alphabetically by company name, putting Apple’s Safari (for Windows) at the top of the list. This has given Firefox developer, Mozilla, what we in the UK colloquially express as “the hump”, with FF user experience designer, Jenny Boriss, complaining that inclusion of Safari at the top of the list will give Apple an unfair market advantage.

Available browsers include IE, Safari, Chrome, Firefox with Opera at the bottom of the list.

"This ordering is about the worst option possible," said Boriss. "Microsoft wrote in their proposal that 'nothing in the design and implementation of the Ballot Screen and the presentation of competing web browsers will express a bias for a Microsoft web browser or any other web browser,' but this is exactly what the current design does. Windows users presented with the current design will tend to make only two choices: IE because they are familiar with it, or Safari because it is the first item."

"The disproportionate advantage to Safari is what really makes this design poor," she said, "Frankly, Safari is a good browser for Apple computers, but Apple hasn't put much effort to make it competitive on Windows. It's just not their priority. So, by listing Safari first, the ballot is presenting as the recommended item the browser that is least likely to be the one the user wants."

She instead proposes browsers be listed by marketshare, with IE placed last as a reaction to the EU’s finding that Microsoft has so far violated antitrust laws by tying its browser to its operating system.

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Comments

are you kidding me?

388

what a whinny biyatch!!

Why can't they just present

3013

Why can't they just present the browsers in a random order, so that every user sees a differently-ordered list, and not have one browser pre-selected. That way, every browser gets their fair share of being at the top, and no bias is shown.

Sounds fair. There may in

1112

Sounds fair. There may in fact be a subconscious selection bias that you can take advantage of with shrewd ordering (the mentalists sometimes seem to think so). So randomization would be a great idea.

Safari is way better than

3219

Safari is way better than Firefox on any platform. Can firefox pass the acid test with 100%?

Not quite my experience ...

76

I do like Safari, but it seems to be constantly delayed when loading webpages on my unibody Macbook. Mozilla does not, and there is a difference when loading identical pages from the same machine.  I would actually prefer to use Safari, but I go with Mozilla because it is faster, despite metrics that say Safari loads faster. It seems like it might take longer to resolve the address, but I can't be sure. Maybe this is caused by something unusual in my network settings, but it seems unlikely. Both browsers should be "asking" the same source for the address.

Anyone else experience this?

Safari does a great job of handling popups and seems relatively immune to exploits aimed at Explorer.

Safari has no features. I

1011

Safari has no features. I don't even look at a browser that can't do www. .com with a simple CMD+Return/Control+Enter, something IE has done since version 4.

The Firefox addons architecture makes it infinitely extensible as well.

Did you know you can just

97

Did you know you can just type something in the address bar and hit enter/return, then Safari will add www. and .com for you automatically?

To be fair

2014

they ought to randomize the ordering.

As a sysadmin, I would hate

129

As a sysadmin, I would hate HATE *HATE* having a randomized list. When you're setting up multiple systems, you want to be able to click where you know things are, instead of having to stop and parse the new list each time.

I suspect Microsoft's motives for alphabetical order were to put MSIE in the middle, instead of putting Safari first. In that way, they can say that they're not showing bias towards a browser, while putting their preferred choice closest to the center of the screen.

Why can't the ordering be

1018

Why can't the ordering be random?

Why random?

2221

Why should the order be random? Alphabetical makes the most sense.

Alphabetical won't work ...

813

because Microsoft would rename their browser to AAA_Internet_Explorer.EXE

Sunny Guy

Accomplishing? It's sorted

84

Accomplishing? It's sorted after company name, not browser name...

Would like some cheese to go with that whine?

329

Somebody call the whaaaaaaaa-mbulance?

i think it's funny as f*ck,

229

i think it's funny as f*ck, Mozilla who got behind this thing to start with still don't get their own way despite "winning" with the ballot box

It's better than that; it's

116

It's better than that; it's Opera that lodged the initial complaint.

Oh come on....!

2511

I mean please...! They finally get what they supposedly want and that's no default IE on windows in Europe, but see that's what they publicly want... What they really want is people to use their browser. I can't blame them, but they should now be angry with users for just picking what's at the top of the list.

Or, better yet they should sue Apple because having a company name that starts with an "A" gives them an unfair market advantage.... That would make them look like a real class act. I'm all about fairness in the marketplace, and everyone knows that something has to be done about MS's unfair business practices, but whining because alphabetic order gives unfair advantage is a pot of crock... !

Ridiculous...

1010

...oh, please, complaining like a bitchy milk sucker... it makes me sick!
Maybe people out there CAN and KNOWS HOW TO choose a browser?

I'd never choose IE even if it was on the top of the list with shiny lights all around and a gospel choir singing hallelujah...

Sooo stupid from Mozilla (whose Firefox is currently installed on my Mac, just for your knowledge).

Why don't change their name

1212

Why don't change their name from Mozilla to ACME Browser Co, Or AAA Browser and Plumbing?

This raises an interesting question....

417

...what is an appropriate *unbiased* way to present a list of items in a GUI?

A circle instead of a list? How about a row of images that slowly rotate through the choices? Like Civ Revolutions does with the images of the leaders?

What if they stick ActiveX as

79

What if they stick ActiveX as a must have for the ballots system to work. What browser works with that except IE.

I think some pick Safari

1310

I think some pick Safari because Safari is the browser on the more expensive computers, in the popular mind anyway. If there was a Mercedes brand browser they'd probably pick that instead. ;) It is also a name that harks to a romanticized European past compared to Firefox which sounds very American and aggressive.

I definitely don't think the order had anything to do with it, people aren't that stupid. It is almost surely related to image and perception though not necessarily performance.

I agree with the above poster that alphabetical makes more sense than random.

spinning wheel?

614

Why they don't just propose the ballot screen as a flash-based or so spinning wheel with the icons moving around the circle? and of course a description of the browser that the user is selecting at the moment? that could be the most fair, unordered and random system... no ones first, no ones last

Listed By Market Share, yeah

126

Listed By Market Share, yeah I can really see the EU going for that......Not! They are more likely to give the little guys the advantage, so if they went down that road, Opera would probably be first.

Adding the icons in a row would be a good idea (I don't know if they are doing this already). The user will pick the icon they are familiar with, which for Windows users would be IE and Firefox.

Anyway this is all quite petty, and I think ultimately it will come down to performance and usability. Windows has never given users the option to install Firefox before, but their market share has been rising because it's a good browser, I can't see that changing.

I think they underestimate

1110

I think they underestimate the average european user. Many people, not only techies are familiar with Firefox. In my experience, they even call it just Mozilla, so they will know what to choose.

Why include the names at all?

511

Why include the names at all? Just label them 'a', 'b', 'c' etc.
NO bias! :)
And it should please Mozilla since they apparently don't think people know what they want anyway!

Maybe they use it for the

96

Maybe they use it for the same reason I do, because Firefox keeps getting bigger and slower and buggier. On my old MAcbook pro both Safari and Firefox became problematic at times but on my NEW Macbook Pro under Snow Leopard Safari runs like a Top, Firefox still takes over 1 minute to start up and get going and if I ma unlucky enough the Box asking "Firefox quit unexpectedly last time, do you wish to start where you left off...." That takes another 30 seconds to accept the answer etc.. Its crap now, which is too bad when it started it was great.

Ahh... finally I can type

1010

Ahh... finally I can type again. I've been laughing to tears. Took me 30 minutes to read this article due to that.


It was already ridiculous that MS had to offer an option in the Union while Apple and others can bundle browsers, text editors and what do I know not with their system without having to do this... but this reaction... such jealousy and unreasonable egoism without any regard for MS or the others 'on the list', not to mention believing they should force their choice on their users - I don't believe in 'first choice top of the list' but they apparently do, so in that regard...


Priceless, just priceless :')

Why should the 'LEFT' be considered important.

88

What's the big deal about being first on the left of five items?

I'd be more pissed off that IE arranged to be smack dab in the middle.

What's wrong with including IE with windows?

85

Being a web developer, I hate IE. It's hell to design for, 6,7 and 8.

But, Microsoft should be bale to include their own web browser with their product. It's like telling apple they can't include iPhoto anymore, because Google offers picasa. It makes no sense. If mozilla wants to be the default Browser, they can create their own OS, and set it as the default.