Nokia closes flagship Regent Street shop as Apple retail's star continues to shine
Nokia is shutting down its posh Regent Street shop following its failure to grab the hearts and minds of consumers.
The company apparently spent £4 million on the shop, which aimed to spread Nokia's brand and message at the hordes of Apple consumers at the flagship Regent Street store on the other side of the road....
On its opening two years ago, Simon Ainslie, Managing Director Nokia UK commented, "In championing our brand, Nokia Regent Street will be dynamic, original and beautifully designed. The store will provide world-class customer service and deliver a unique experience enhancing our customer's lifestyles."
A spokeswoman confirmed that the store will shut down in the first quarter of 2010. Nokia cited poor sales and poor footfall at the shop, which opened two years ago among much pomp and ceremony with a packed journalists junket, so it's not like it didn't have some support from London's "media types".
The store was intended as a showcase for the company's latest technologies...
Ben Wood, an analyst with CCS Insight, told The Times: “There was no question that the store was trying to replicate what Apple had done and build up the brand rather than shift devices. The question in why that strategy has worked for one company and not for the other.”
We think we know the answer; and it is interesting to reflect that Apple's Regent Street store across the road is now the most profitable (in terms of yield per square foot) in central London.
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Comments (6)
My money's on Micro$oft to be taking that site over when Nokia shut the door! Flagship M$ international store...
I visited this store a couple of weeks ago, and took no delight from the fact hardly anything worked. Several of the phones had crashed or simply wouldn't behave, and couldn't connect to the in-store wireless network. The listless-looking staff needed a dose of Apple's Special Cornflakes - most of the male staff were busy chasing pretty females in the store rather than promoting Nokia.
I still think Nokia have the design talent, clout and expertise to provide some serious competition to Apple, but they have to take a step back and build something new, rather than built on a creaking platform like Symbian.
HAHAHAHAHAHAHAHAHA AAAAAAAH.... Happy days
Hi Jonny,
Analyzing why "why that strategy has worked for one company and not for the other," would be an interesting read. Lucky already gave one reason, and it's major, that the products malfunctioned in the store. I would like to read more on the failed retail stratedy.
Maybe those male salesmen already knew the store was closing down and figured they'd grab a few hot chicks before they lost their jobs. It's a real shame that Nokia is bleeding cash, but the economy downturn didn't do any company any good that mostly catered to the low-income consumer. Nokia needs to cut back the number of models they sell and focus on their flagship models for the time being. Mainly the N900 Maemo model. I wish them the best of luck.
While I have a nostalgic love for Nokia, it serves them right for producing slow seriously buggy phones. I've seen grown men and women reduced to blubbering wrecks as their expensive new Nokia simply fails to provide an expectable level of functionality. My advice is always "buy an iPhone or Android."