Opinion: iPhone shortage, deliberately designed

Wed, 05/14/2008 - 5:10am — Jonny Evans
3227

iPhone is out of stock across Apple. There’s also limited availability in the UK where only the 16GB model is intermittently available from O2 - and this isn’t an inventory problem, but deliberate execution.

I’m not saying I know this for sure, but it makes sense that with a new model iPhone on the way, Apple is clearing its supply chain to make way for the device. But its a deeper strategy. I suspect (personal opinion, speculation, alert) Apple management have deliberately decided to make the device more or less unavailable in the weeks preceeding the release of the new model.

This makes sense for two reasons: 

First, Apple is stimulating demand for the new device when it ships by making it hard to get hold of the current edition. That move should help ensure “stellar sales” of iPhone v.2 3G within the first few weeks.

Second, Apple’s September 5 2007 decision to slash $200 off the cost of the first generation device saw the company hit with a storm of criticism as angry customers complained they felt ripped-off. These complaints reached such intensity Apple CEO Steve Jobs approved a $100 rebate to iPhone customers to keep the peace.

In an open letter on the matter, he said: “There is always change and improvement, and there is always someone who bought a product before a particular cut-off date and misses the new price or the new operating system or the new whatever. This is life in the technology lane. If you always wait for the next price cut or to buy the new improved model, you'll never buy any technology product because there is always something better and less expensive on the horizon.”

Well, we don’t know about the expense (though AT&T reportedly plans to offer the next-gen iPhone at a $200 subsidised discount); but we do know the keenly-anticipated ‘phone’s going to be “something better”.

Apple doesn’t want to upset hundreds of customers when it launches the new device, nor does it want to swap out/replace thousands of iPhones purchased in the week or two before the launch.

As such, I think the current lack of availability is deliberately designed to minimize complaints and maximize demand.

Initial reports of iPhone going out of stock emerged early this month. This suggests Apple’s preparing a launch window for June. Given the WWDC keynote’s admitted focus on development for OS X and iPhone,  smart speculation now favours the idea that Apple will introduce the 3G iPhone in late June, along with the iPhone Software 2.0 release in late June. That’s assuming it doesn’t announce the new model in early June, for shipment later that month. 

 

( Filed Under: )

Comments

Inventory clearing

2425

Ok i see where you're coming from and that does make sense, ish. Fact is though the inventory is cleared weeks in advance. Consider a WWDC introduction and lag time for roll out, as predicted by most analysts, 27th June buy date. We have nearly two months of product absence. Isn't that a bit extreme just for public opinion? One more thing, i'd be surprised if apple needed to spur 3G sales what with all their new partners and the fact some of us Europeans might actually buy this one

 Yeah, I also think it's

3125

 Yeah, I also think it's extreme - I'm tempted to consider Apple may bring forward the iPhone announcement to pre-WWDC, but not ship until iPhone software 2.0 (which some say isn't complete yet) ships. But it's a puzzle, I agree, I'd expect this kind of stock availability problem in the week or two before a launch, ordinarily, so this is just an attempt to explain potential reasons this isn't the case.

Andy is right

2721

1) clear inventory
2) Eliminate any chances of 14 day returns of previous generation (and the people slightly over 14 days that bitch that they still want an exchange)
3) raise demand with a pre-announced launch date like last year's release

 Yes, I agree it's clearly

3024

 Yes, I agree it's clearly part of a deliberate plan to generate hype and demand for the new iPhone in the coming weeks before the product's official announcement and release.

 

But you're portraying only half the picture here.  It's not just about low stock or no stock levels on current models.  Consider all the "coming in May, coming in weeks" type statements from various celcos around the world and the "leaked" AT&T memos, all the while Apple remaining silent and you start to see a brilliantly orchestrated plan by Apple to pent up demand and get a lot of media hype and coverage about the device before it's even announced.

 

I think the same thing applies with the AT&T free wireless hotspot for iPhone users and the infamous "iPhone Black" shenanigans over the last week or two.  It's a deliberate disinformation campaign to set the blogosphere on fire with talk about the iPhone.  What company other than Apple can have so much attention over vaporware months and months before it's release.  

 

Brilliant!

I wouldn't call it

2021

I wouldn't call it brilliant- i think it is the obvious and mandatory thing to do! Almost no other company in the world gets this kind of hype. I know people who could care less about computers, "mac rumors", and upcoming products, but still know about the new iphone coming out. Apple is really hitting home run after home run with its ipod/iphone line, and it has to make the next release better than the last.

Remember what happen last December when Apple announced that their profits for last quarter were good- but not as good as everyone wanted? Apple stock plummeted from $200 to $120 a share. Apple is under immense pressure to change is "hype" and "fad" status into something concrete that dominates the market.. which is exactly what it does with every person that comes into a store to purchase an iphone/ipod, and walks out with an imac/macbook, whatever.

Withholding stock now until WWDC is a bit extreme, however. An earlier release is much more probable. Iphone supplies are NOT running low due to demand, that is a fact.

deliberate disinformation campaign

2824

DistortedLoop nailed it! "..deliberate disinformation campaign"

Apple has been doing this for years and works every time. I can't understand why most people think that companies like AT&T and Apple make mistakes on their web pages. Nothing goes up on a page that isn't right.

The tongues are wagging at supersonic speed and Apple is loving it.

Andy you're a genius!

2226

Of course that's what they're doing. It was so obvious it never crossed my mind! Apple has such a tight control over their inventory levels they would never let the supply chain run out of product unless it was deliberate. With no news of component shortages this has to be a calculated move. Hopefully they've shifted all the manufacturing lines to cranking out G3 versions so they can meet the demand for these phones when they're released. It appears that every country in the world is going to be shipping them.

Exactly right.

3027

In the US and the UK, Apple is likely to move from a non-subsidized model to a subsidized model.

Imagine this.

On Monday a 2.5G 8GB iPhone costs 269UKP
On Tuesday a 3G 16GB iPhone costs 99UKP with a contract.

People would be very angry.

What?

2830

Waiting a month? I can see waiting 14 days for those disgruntled customers, but a whole month? To me, that sounds like arrogance on Apple's part. That's a long time to keep sales off the books.

Even if Apple keeps the supply chain dry for a month, I'm sure you'll still have disgruntled customers who were able to and bought an iPhone on May 1st. What will Apple say to them? If someone did recently buy an iPhone, I'd return it!

Either way, Apple will probably give their reasoning when the finally do release it. I'll be content just to wait for WWDC now.

iPhone shortage

3325

I think its a combination of Apple planning to be out of stock shortly before the 3g release AND the existing inventory selling out sooner than anticipated. Apple has historically had problems with inventory forecasting, though they have been much better the past few years. I would think the forecasting would be much more difficult when working with multiple carriers who may "panic" over existing inventories and begin discounting prices a touch too soon. The result: a worldwide shortage somewhat earlier than planned.

New iPhone availability

3223

I was at an Apple Store yesterday; one of the salespeople asked me whether I had any questions. I said that I did, but that I knew that she couldn't answer it.

She asked me to ask her anyway, so I asked, "When will the new iPhone be out?" She replied "Next month." I was a bit astonished and asked her whether that was her opinion or whether it was official. She said it was official, and that it had officially been announced.

I suspect that she didn't realize that she wasn't supposed to tell customers, and that the announcement was strictly internal.

RE: "As such, I think the

3422

RE: "As such, I think the current lack of availability is deliberately designed to minimize complaints and maximize demand."

What else should Apple do? Should it keep manufacturing a device at a high pace that is about discontinued and replace with an updated version? That would be STUPID. Apple made mistakes like this many years ago. Apple even pre-announced products years ago, and it sales ground to a halt while inventory piled up.

Slowing manufacture of a soon to be released item is good for everyone involved. Apple keeps its soon to be discontinued device inventory low, the customers who buy MUST have the current version, for whatever reason, and manufacture of the new device is slowing ramping up.

BTW, the 3G phone won't reach the entire world all at once. The rollout will have to be inventory constrained until manufacturing catches up with demand. I have co-workers in New York that are buying the CURRENT iPhone to send to family overseas. Those people may not seen the 3G iphone for a long time. Yet, they would rather buy an about to be discontinued iPhone than buy another manufacturer's phone and use the old iPhone until the 3G version arrives.

Also: NOT EVERYONE HAS TO HAVE THE 3G VERSION. SOME PEOPLE CAN LIVE WITH THE CURRENT VERSION!

I think you're right to a

2724

I think you're right to a point. But I don't think it is some diabolical master plan... I think they looked at supplies running low and decided waiting for the next model was the right thing to do for customers vs. a big production run of the current model.

And since Apple accounts for these on a subscription basis, the financial effects are smoothed out over 2 years. So there's none of the usual financial pressure to "make the current quarter" (by loading customers up on soon to be relaced models).

I also think Apple is telling the truth when they say demand is greater than expected. Clearly they expected to make their 10M phone number mainly from new model(s) in the second half.

An advantage Apple has is that its products are distinct. A customer wanting an iphone will not only wait (a bit) for it, but would much rather Apple hold back and deliver the new improved model..

And the more it is the case that exciting things are about to be announced, the more it is right for customers to not unload a load of 1st gen phones on them.

And I feel like a genius... having secured by WWDC ticket after a several year hiatus. I feel the warm glow of the RDF already. =)

If you'd read transcript of

3126

If you'd read transcript of Apple's CC you'd know that it's "official" and that new iphone should be out late June.

There is one more reason...

2827

Another reason is that sales of the "gray market iPhones" have been very interesting up to now for Apple (i.e. iPhones bought in the US and then unlocked to work in any country).
In order to minimize this type of sales and "gray market importers" they deliberately are running out of stock.

So that the next generation phone will be the only version available in all markets, under the new contracts with carriers.

I think about it like an iPhone TAKE 2 in terms of strategy. They are whiping clean inventory to start anew.

Just my thought