A typical UK launch, we can do nothing right in the UK, and this just proves the point. Apple and O2 have had long enough to sort this out, it's hardly a new partnership, they knew demand would be high. I just want them to sort it out quickly.

Over here in The Netherlands the system for activate a contract was totally out of order!!
From 9.30 AM till 9.37 AM it was online, after that stores could make a new contract for the iPhone.

I have waiting till 5 PM before I finally had a iPhone with a T-Mobile iContract.

o2 and Apple should both be blamed, i've been anticipating this upgrade for my Ipod touch for months the new applications available should create a much better experience.
But every time i try, a repeated error appears saying that itunes store is unavailable and sometimes that 1.1.4 is the current version?
can't someone fix this!

AAARghh! I'm in California, just updated my first Gen Iphone to 2.0 and now I have a total brick with no service support available. I'll never update on the first day again. DO NOT DO THE 2.0 UPDATE!!!!!! You'll have a brick until Apple decides to fix the problem..

At least some of you managed to buy a new iPhone. I drove 30 miles and waited from 0630 for a store to open at 0802 and still be able to get to work. Turns out that despite knowing the store in Chippenham wouldn't open until 0900 the manager/O2 didn't bother to change the info on the website. Just left me tired, disappointed and with a hole in the pocket in petrol money.

Both my iPhones are now unusable. Speaking to my friend in NYC it seems that he is having exactly the same problem! I suppose it is nice to know that the UK isn't in the boat on its own.

I might move to NZ…

I cannot believe that Apple and 02 didn't see the demand coming, they drop the price down to £99 and even free on some contracts and they offer a free update for existing iPhones and they open the app store a day early getting everyone excited about it, and then they give me and 1000s of others a paperweight, albeit a very pretty one. I upgraded my 2G iPhone at around 3pm and it is still not up and running.

DO NOT UPGRADE YOUR IPOD TOUCH OR 2G IPHONE!

until this all gets sorted out.

The fiasco that was the "O2 on-line pre-sale" , coupled with the lack of timely information from O2 about what was going on , made me decide to wait 'till the autumn to get an iPhone. I suggest others do the same, or perhaps even wait until they can buy an iPhone that isn't tethered to a single network provider.

And what about the white iPhone? Any proper communication from either O2 or Apple about what's happening with that in the UK?

Ummm...why do you need to have this today? I always wait a few weeks at least for any new technology and almost never have problems.

I went through the painfull process of ordering online a 16GB 3G on Monday. At the end of the ordering process I was duly informed; "Congratulations on your purchase of a 8GB 3G iPhone...".

EIGHT GB!!! What the f**k happened to the other 8GB???

I called up the Carphone Warehouse to get them to change it to a 16GB, however they said they didn't have any, and didn't know when the next shipment would arrive. I cancelled the order, thinking 'It's OK, I'll wait a few weeks/months'.

...today a bloody 8GB was delivered. Typical!

Ho de hum

If you look at all these post and also every rumour mill on the web you see that is is not an o2/ apple thing at all! i imagine not one of the people in the stores today were happy about the events and i can imagine even more the groans in London and Cupertino. The evidence was in the sweat pouring down my sales persons face as he attempted to contact the server at eight this morning (i was second in line).

I reckon next year, despite being a bit of a bitch and all; a staggered launch would be welcome. release in a country when you have enough stock to match interest and enough time to get it right. This release feels rushed and i am a little disappointed for apple as you can clearly see they were going for the grand release and instead have just peed of 24 nations.

Good job to all the people who pulled out pen and paper within seconds and fired up the old, but obviously not yet redundant photocopier. Now just get on with activating the devices this weekend. I REALLY hope they don't pull the usual british stunt of no work on a sunday - this, i think, merits a sin or two.

And you rubes wonder why Apple doesn't get more play in the enterprise space with debacles like this? Enjoy your $299 paperweights, suckers!!!!!!!!!

I know it's all fixed now, but two cents are worth it here.

Apple has done a simultaneous launch in 22 countries of the worlds most desired gadget of 2008. And the activation process was pear shaped when you TOOK IT HOME to plug it into iTunes.

Please explain to me at what point O2 is at fault here? We've provided you with the product on one of the worlds better tariffs (We include data and wi-fi in the tariff) on the day of launch if stock allowed.
But when you took it home Apple couldn't keep up with hundreds of thousands of upgrades and activations (And let's be honest, who would be able to keep up?) things went wrong. For a bit.

And the complaints about us being British and getting all this wrong. The only thing British about all this is you STILL bloody complaining despite a quite smooth launch on an amazing piece of tech.

And now I can breathe.

I ordered my iPhone on Monday at 8.20 - I have a order number. Since Monday O2 have had my money - yet I don't have an iPhone and O2 haven't contacted me to explain the delay. Despite this somehow O2 had enough stock to sell the phone over the counter. How is that good customer service or even acceptable?

well, before everyone starts either cursing apple or hating on them more (simply because they'd feel stupid to how loyal they are to Microsoft), on one side, Apple did release the iPhone in 21 different countries in ONE day- that's quite a feat, and snafu's are expected. In a way, I wish they hadn't relased everything in one day- You've got the 6 million users who already have iPhones adding to the millions of people who bought iPhones today all clamoring for the same servers, which wouldn't make sense to simply add tons of extra servers for one day.

If I were apple, I would have released the iPhone 2.0 software several days ahead, and even had the world-wide roll-out happen over a week, if not severa days. Having everything hit the fan at once, well, the inevitable happened.

haha all this trouble for a phone. thanks, I keep my 2 year old nokia. oh sorry I just checked, it's 3 years old...vintage!!!!