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REGIONAL SALES & CASH OFFICER/REPRESENTATIVE at Interface Fabrics

Thu, 07/03/2008 - 13:58

Location: Addison, Illinois, United States
URL: http://www.interfacefabricsgroup.com
Posted: 7/3/2008

Job Description:
Introduction: Interface fabrics, is specialized in home textiles import and export. It was reorganized from Fabrics and Poles Textiles Ltd, into a new joint-stock company. With an annual export turnover over US$260 million, Interface Fabrics takes a leading position in its own trade all over UK and across the globe. Interface Fabrics has been awarded the certificate for compliance with the standard ISO9001: 2000.

Job Description: We need someone who would be helping in receiving payments from our clients in USA. An agent who is responsible and reliable that will be handling the payment aspect. The payment will be addressed and sent to you and all you need do is to get it cashed, deduct your percentage and wire the balance back to any of our accountants/lawyers in our regional warehouses. Some payments can also come as direct Bank to Bank Transfer. The problem we have is getting someone that is really capable and trustworthy as though we surely have our way of getting anyone that tries to get away with our money. The appropriate authority will surely be interested and get involved.

This offer is not going to cost you any amount because all you need to do is to receive payments which will be sent to you via delivery courier from our clients, which would come in form of a Checks get it cashed and send the cash to our accountants/lawyers or direct bank to bank transfers if applicable.

REGIONAL SALES & CASH OFFICER/REPRESENTATIVE at Interface Fabrics

Thu, 07/03/2008 - 13:38

Location: West Yorkshire, West Yorkshire, United Kingdom
URL: http://www.interfacefabricsgroup.com
Posted: 7/3/2008

Job Description:
We need someone who would be helping in receiving payments from our clients in USA. An agent who is responsible and reliable that will be handling the payment aspect. The payment will be addressed and sent to you and all you need do is to get it cashed, deduct your percentage and wire the balance back to any of our accountants/lawyers in our regional warehouses. Some payments can also come as direct Bank to Bank Transfer. The problem we have is getting someone that is really capable and trustworthy as though we surely have our way of getting anyone that tries to get away with our money. The appropriate authority will surely be interested and get involved.

This offer is not going to cost you any amount because all you need to do is to receive payments which will be sent to you via delivery courier from our clients, which would come in form of a Checks get it cashed and send the cash to our accountants/lawyers or direct bank to bank transfers if applicable.

Chief Technology Officer at Money-Media (Financial Times of London)

Thu, 07/03/2008 - 03:05

Location: New York, NY, United States
URL: http://www.money-media.com
Posted: 7/3/2008

Job Description:
The Chief Technology Officer is the Money-Media's top technology executive, playing an integral role in the company's strategic direction, development, and future growth. The CTO is responsible for establishing the company's technology vision and leading all the aspects of the company's technology deployment and development. This includes optimizing the electronic distribution of our business information products, maximizing the speed and uptime of our websites, launching new standalone products and enhancements for existing products and adept managing of project timelines. This position reports to the Managing Director of Money-Media.

The Chief Technology Officer will be responsible for managing a staff of 11, comprised of both internal employees and subcontractors. This team supports the information technology needs of our internal and external staff, as well as users of our products. This role requires someone who is an intuitive translator between technology and the business. The ideal candidate will be energetic, positive and outgoing, an innovative thinker and business leader.

The successful candidate will have demonstrated success building and leading a cohesive team and strong staff and management communication skills.

This role will hold influence over all technology initiatives. It requires someone who has in-depth experience with both infrastructure and software product development. Our environment is comprised of commercially available software and a blend of in-house development.

The CTO is responsible for the development of IT strategy and architecture, disaster recovery and business continuity, and governance and compliance.

As the top technology executive in a Financial Times company, the CTO will have the ability to leverage the resources, intelligence and teams of our corporate parent.

The type of individual we need has experience working with small companies and is comfortable with evolving their strategy within a small company framework.

Sample of some of the key projects we have scheduled for this year:
. Redesign and Rebuild websites for our business information services
. Launch new Content Management System
. Implementation of Business Intelligence System and Data Warehouse
. Telephony system upgrade
. Launch of European edition of Ignites, an online-only business information service
. Implementation of statistical intelligence tool for our websites
. Optimization of Production and Disaster Recovery facilities and equipment

REQUIREMENTS
. Bachelors degree or higher in related technical and business areas
. 8 - 10 years of technology experience and related progressive management experience
. Strong management and leadership experience, proven ability to motivate a team
. Understand project management methodologies and tools and have a strong knowledge of applicable business areas, the supporting technology architecture, and applicable processes.
. Strong influencing/negotiation skills, excellent written and verbal communication skills, knowledge of business and technology trends
. Experience managing a budget
. Process and detail oriented

RESPONSIBILITIES

. Lead the execution of technology strategy for technology platforms, partnerships, and external relationships.
. Build and manage a top-flight technology team and oversee research and development, as well as project management.
. Provide visible leadership for the company within the technology community.
. Anticipate and react to major technology changes to ensure the maintenance of company leadership in the competitive landscape.
. Review and make any necessary improvements to our technical standards and ensure adherence to them for product development and company operations.
. Vendor management
. Staff management and P&L responsibility for IT organization

TECHNICAL KNOWLEDGE

Candidates must have extensive experience working with the following technologies:
. LAMP stack development environment (Linux - Centos4.2, Apache 2.0.52
MySQL 5.0.37, and PHP 5.2.1)
. Content Management
. Internet Software Development
. Publishing
. Windows Desktop Environments
. Server Infrastructure at Data Centers

The following additional experience is highly desirable:
. Fulfillment Systems
. Subscription-based Email
. Financial Publishing
. Additional requirements include strong knowledge of relevant applications and development of life cycles, general knowledge of professional services vendors, and tools and experience overseeing geographically distributed and culturally diverse work-groups.

ABOUT MONEY-MEDIA
Money-Media (http://www.money-media.com) is a wholly owned subsidiary of the Financial Times of London, a subsidiary of Pearson PLC, an international media company of over 29,000 employees. Money-Media is a leader electronic business intelligence for leaders in money management and corporate boardrooms. Money-Media, through its products Ignites, Fundfire, BoardIQ, Agenda and ODX, offers must-have, highly-respected online services, publications and conferences. We are an entrepreneurial group that emphasizes initiative, positive thinking, continual improvement and resiliency in our work culture.

Drupal Developer at ImageX Media

Thu, 07/03/2008 - 03:01

Location: Surrey, BC, Canada
URL: http://imagexmedia.com
Posted: 7/3/2008

Job Description:
ImageX Media is looking for a talented contract web developer with significant experience working as a Drupal themer/programmer. The position requires exceptional programming skills, problem solving abilities and a strong work ethic. Reporting to the Project Manager the successful candidate will be responsible for taking a web project from the development phase to the final product. In some cases this will require creating or customizing Drupal modules to integrate with other applications.

Key responsibilities include but are not limited to the following:

Responsibilities:
. Working with a team (designers, creative director, project manager, and other developers) to create compelling and cutting edge web sites and web applications.
. Responsible for turning design and user interface mockups into functional web sites.
. Custom programming and web application development.
. Testing, maintenance, and troubleshooting of existing client sites.

Qualifications:
. Independence, willingness to learn and problem solving skills are a must.
. At least one year of education in web development/programming.
. At least one year of developing Drupal sites (full time).
. Must be able to handle a face paced work environment, deadlines, and new challenges.
. Ability to communicate and work well with others.
. Able to deliver on time and on budget.

Required Skills:
. Experience with the Drupal content management system.
. Proficient with handcoding HTML and tableless CSS.
. Advanced knowledge and implementation of W3C Web Standards.
. Dynamic/Database Driven Development (PHP/MySQL).
. JavaScript; experience with AJAX or jQuery.

Additional Assets:
. Project management experience.
. Adobe Flash/Action Scripting is an asset.

Infrastructure Architect at IBM

Tue, 07/01/2008 - 14:52

Location: Washington, DC, United States
URL: http://www.ibm.com
Posted: 7/1/2008

Job Description:
IBM Supply Chain Architecture is seeking a senior Infrastructure Architect to support an engagement within the Public Sector's Supply Chain Management Practice Area of IBM Global Business Services.

This is a lead position that will be responsible for maintaining a Windows server infrastructure consisting of over 100 IBM servers and over 40 ESX virtual machines.

RESPONSIBILITIES:
* The Infrastructure Architect will be responsible for on-going support and maintenance, administering security policies and procedures, implementing backup and recovery procedures, and ensuring the performance, availability and scalability of the infrastructure.
* The architect will manage a team of infrastructure professionals focused on deploying and operating multiple environments required for project.

REQUIRED:
- Candidates must reside in Washington, D.C. or Philadelphia, PA areas.
- High School Diploma/GED
- At least 2 years experience in Microsoft Windows Server 2003, Microsoft Active Directory, SQL Server 2000/2005, and IIS
- At least 2 years experience in VMWare ESX Server
- Certified in Current IT1 Public Trust Position Certification
- Security clearance of Minimum Background Investigation
- Readyness to travel Up to 50%; travelling 3-4 days a week, home on weekends
- U.S. citizenship
- English: Basic knowledge

PREFERRED:
- Bachelor's Degree
- At least 3 years experience in Microsoft Windows Server 2003, Microsoft Active Directory, SQL Server 2000/2005, and IIS
- At least 3 years experience in VMWare ESX Server
- At least 3 years experience in general infrastructure including system sizing and configurations, load balancing, clustering, performance, and the use of certificates
- At least 3 years experience in developing and articulating architectural designs in a structured format (e.g., UML)
- At least 2 years experience in CITRIX Design and Implementation
- At least 2 years experience in Websphere Portal Server, Application Server, and MQ
- At least 2 years experience in Business Objects Enterprise (BOE)
- At least 2 years experience in IBM Rational Suite
- At least 2 years experience in MSCE
- At least 2 years experience in Department of Defense
- English : Intermediate

Job ID: GBS-0164520

Technical Writer at IBM

Tue, 07/01/2008 - 14:39

Location: San Jose, CA, United States
URL: http://www.ibm.com
Posted: 7/1/2008

Job Description:
Need entry level information developer/technical writer at Silicon Valley Lab for assignment on database products.

REQUIREMENTS:
* Applicant needs to be proficient in creating clear, task-oriented technical information that meets audience needs.
* Candidates must have experience in designing and evaluating information, using mark-up languages such as HTML and XML (DITA), and creating topic-based information.
* Candidates should have previous experience creating technical documentation for software products.
* Must be self-motivated, flexible, detail oriented, and work well across local and remote teams.
* Candidates should have an understanding of programming languages, usability design principles, and database systems.
* Candidates should have previous experience creating technical documentation for database software products.

Major Field of Study:
Technical Communications with CS courses or Professional Writing with CS courses, technical writing, verbal communications, User task analysis, information design principals, information authoring tools (IDWB, Epic, DITA), tagging languages (XML, DITA, SGML, HTML), project management, database concepts or knowledge, software programming knowledge, usability design principles, user feedback methodologies, teamwork.

REQUIRED:
- Bachelor's Degree
- English: Fluent

PREFERRED:
- At least 6 months experience in technical writing

Job ID: SWG-0141184

Market Opportunity Analyst at IBM

Tue, 07/01/2008 - 14:26

Location: Armonk, NY, United States
URL: http://www.ibm.com
Posted: 7/1/2008

Job Description:
We are seeking candidates who will be engaged with the acquisition, codification, analysis and presentation of market information that describes and predicts the size, distribution and growth of IBM's market opportunity.

Market opportunity analysis is conducted throughout IBM because each business unit is responsible for understanding the opportunity for its offerings/solutions, geographic or customer set segment.

RESPONSIBILITIES:
* Providing the understanding by analyzing customer/market buying behavior and spending on the demand-side, as well as, IBM and competitor revenue on the supply-side within the unit's key market segments.
* Analyzing market, customer, competitor and economic trends and forecasts, and using that information to formulate hypotheses about the parameters that drive demand within their market segments.
* Building opportunity models that generate opportunity estimates and forecasts based on key parameters such as historic buying patterns, projected industry trends and economic forecasts.
* Understanding management's needs for opportunity analysis, and structuring models that address those needs and communicate the resulting opportunity estimates in ways that add value.
* The analysis, models and estimates are used to help shape and drive business development decisions regarding IBM's and the business unit's investments, coverage strategy, market selection, revenue and market share performance objectives, and compensation.

REQUIREMENTS:
- High School Diploma/GED
- English: Fluent

PREFERRED:
- Bachelor's Degree

Job ID: CHQ-0168254

Senior Java Developer at IBM

Tue, 07/01/2008 - 14:17

Location: Baltimore, MD, United States
URL: http://www.ibm.com
Posted: 7/1/2008

Job Description:
* Minimum of 5 years experience in Full Life Cycle Software Development.
* Experience in XML, Java, App Server, JSP, DB2, HTML
Experience in Object Oriented Design (OOD)
* Experienced with Unified Modeling Language (UML), developing Use Cases, Sequence Diagrams.
* Prior experience with developing Systems Documentation and Unit Test Plans.
* Prior experience with configuration management and change control processes.

Preferred Additional Skills:
* Knowledge of US DHS and TSA standards.
* Experience in Object Oriented Design (OOD) and Unified Modeling Language (UML)
Rational Tool Suite (ClearCase, ClearQuest, RequisitePro, Rose) experience.

(Consultants hired into GBS Public Sector will typically be located in an IBM office or at an IBM client site in the Washington, DC/Baltimore metropolitan area. Except in limited cases, relocation to the Washington, DC area is required and is not reimbursable. Generally, Public Sector clients are in the DC Metro area and require limited travel outside of the local area. However, some projects do require up to 100% travel for an extended period of time that is generally less than 1 year. Thus, while most projects are in the DC metropolitan area, Consultants must be able to travel and cannot refuse projects due to travel requirements.)

Required:
- High School Diploma/GED.
- At least 3 years experience in Software Development.
- At least 1 year experience in XML, Java, JSP, DB2, HTML
- Security clearance of Secret - Active.
- U.S. citizenship required.
- English: Basic knowledge.

Preferred:
- Bachelor's Degree.
- At least 5 years experience in Software Development.
- At least 3 years experience in XML, Java, JSP, DB2, HTML.
- English : Fluent.

Job ID: GBS-0167510

Social Media Strategist at Studiocom

Mon, 06/30/2008 - 20:29

Location: Atlanta, GA, United States
URL: http://www.studiocom.com
Posted: 7/1/2008

Job Description:
Studiocom is a rapidly-growing, full-service interactive agency that creates engaging online experiences for the world's leading brands. Our portfolio of work includes groundbreaking websites, innovative marketing campaigns and successful online brand loyalty programs created for Fortune 500 clientele across the CPG, Retail and Entertainment sectors. Studiocom's numerous awards speak to the creativity, passion and talent of our employees, who come from all over the world.

We have an opportunity for a Social Media Strategist focusing on the areas of brand monitoring and management, influencer outreach, viral marketing, online PR and community management.



JOB QUALIFICATIONS
* Act as the leader and catalyst in moving marketing into online and social media
* Serve as lead strategist and evangelist on social media, responsible for articulating social media plans across and helping lead their implementation
* Set targets and timelines for social media programs and key initiatives
* Develop a set of best practices and devise recommended rules of engagement and use the social media and evangelization/education opportunities to share best practices and knowledge, helping to build social media capability worldwide
* Lead efforts to devise system of measurements and key metrics to understand effectiveness in terms of social media penetration and impact of social media reputation and perceptions of leadership and relevance
* Deploy social media in support of both product, brand, and marketing programs
* Deep experience in online and social media thought leadership
* Direct experience with a leading blog, adept at directing market conversations in social media
* Strong understanding of social media in relation to the broader media mix; understanding of the interplay between online/social media and traditional media
* Knowledge of agency and consultant resources in social media that add highest value to large corporations
* Understanding of industry best practices, especially as they relate to social media at large corporations
* Proven ability to be a change agent in a large, complex organization
* Deep knowledge of social media tools: social bookmarking, tagging, dynamics of XML and blog publishing
* Ability to counsel senior executives and marketing leaders on effective use of social media
* Proven ability to work with PR and or marketing agencies
* Strong understanding of Web design, applications, navigation, Web 2.0
* Strong knowledge of user-generated content, Web video and viral marketing on the Web
* Experience working with corporations or corporate clients who deploy social media
* Proven ability to act as a leader and mentor of other people

Experience
* Bachelor's Degree
* At least 6 years experience in Social Media with portfolio/examples
* Advertising/Journalism/Media Studies
* At least 3 years experience in consulting businesses in areas of Social Media penetration
* At least 1 year experience in Web 2.0 technologies

Education
* Bachelors of Science

Web Content Developer at Thompson Reuters

Thu, 06/26/2008 - 22:42

Location: Eagan, MN, United States
URL: http://www.thomsonreuters.com
Posted: 6/27/2008

Job Description:
Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media, Healthcare and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevant, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 94 countries around the globe. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com

Thomson FindLaw is the legal industry's most effective provider of client development services. FindLaw provides law firms with Web sites to generate lucrative new business through the web and uses technology to systematically build stronger, more profitable relationships with existing clients. Attorneys can also be prominently listed on our web portal, FindLaw.com, the world's most-visited legal information site (www.findlaw.com.)

The Web Content Developer /Product Developer works closely with the Product Development Manager to execute on the development of new products or enhancements around the content product line including Practice Pages, Practice Centers, Newsletters, and FAQs. This position is highly collaborative with Customer Operations, Engineering, and Product Marketing to develop creative ideas to improve and expand content options for attorney Web sites. The position is responsible for many aspects of the product development process.


MAJOR AREAS OF ACCOUNTABILITY:


* Participate in or lead cross-functional product development teams to deliver new features and enhancements to the content product line. Product development teams can include engineering, finance, marketing, fulfillment, sales, and account management. Maintains the product roadmap with release milestones as planned and agreed to by cross-functional teams while following standard project management protocol.
* Support and maintain existing FindLaw content products by investigating problems, working with engineers, fulfillment, account management and other groups to resolve problems.
* Evaluating and completing technology assessments for existing and new content product lines, making recommendations based on analysis. Write functional and/or design specifications describing, from a user's perspective, new products and features for use by engineers and other members of product development teams.
* Collects, analyzes and reports market intelligence and feedback through interaction with customers, sales and account management, including Field Advisory Boards.
* Effectively communicate the customer and business benefits of new content products and features to management. Assist in preparation of presentations and regularly provide information as needed.
* Completing and maintaining competitive analysis reports for specific products. Monitor performance of new content products and enhancements through usage and revenue tracking.
* Assist Product Development Manager with on-going win/loss evaluations that pin-point key differentiations and opportunities for improvement at the point of sale.

Qualifications

Qualifications:

* Bachelors degree required
* Strong knowledge of Internet technologies.
* Ability to lead and work well in cross-functional teams, including software engineers, marketing, account management, sales operations, and finance
* Ability to effectively handle and prioritize multiple and complex projects simultaneously in a quickly changing environment
* Strong oral and written communication skills
* Technical aptitude - ability to understand and communicate technical issues
* Proven analytical skills, attention to detail, and accuracy.
* Creativity
* Strong project management skills and ability to report out on project status.

Preferred Qualifications:

* Experience working with a content management database
* Experience working in the legal industry

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

Job ID: MAR00000891

Manager, Systems Design & Development at AIG, Inc.

Wed, 06/25/2008 - 14:48

Location: New York, NY, United States
URL: http://www.aig.com
Posted: 6/25/2008

Job Description:
We are seeking a Manager, Systems Design and Development to join our ISG team at AIG Casualty Company in Jersey City, New Jersey.

Responsibilities:
.Plan the design and development of enterprise software applications and system modifications.
.Coordinate interface teams to develop technical requirements, design documents, system test scripts, implementation, control and maintenance of application development.
.Responsible for object-oriented development, distributed computing and multi-tiered architecture using Java, JSP, Servlet, EJB, XML, XSL, XSLT and JDBC technologies.
.Act as liaison with Onsite Universal Workflow Systems Group, Offshore Development Group and Testing Teams to ensure architecture guidelines have been followed in the design and specifications.
.Conduct design reviews and code walk throughs.

Qualifications:
.Bachelor's degree in Computer Science, Computer Engineering, MIS, CIS or related.
.8 years of relevant experience using J2EE platform, object-oriented development, distributed computing and multi-tiered architecture.

Job #: MT/NJ/GT10

IT Project Manager at AIG, Inc.

Wed, 06/25/2008 - 14:43

Location: Stevens Point, WI, United States
URL: http://www.aig.com
Posted: 6/25/2008

Job Description:
Responsible for coordinating projects with management, users, staff and vendors within the Information Technology Department.

The Project Manager serves as a project leader, with overall responsibility for project implementation.
- Plans, organizes and tracks progress for all aspects of the implementation, programming and/or maintenance of all complex IT projects.
- Ensures that project timelines and budgets are set prior to the start of all projects and change management controls are used as needed.

REQUIREMENTS:
- This position requires a bachelors Degree in CIS/Computer Science, Business, Insurance or equivalent technical training in an IT related area.
- Qualified candidates will posess software and industry knowledge, at least 1 year of experience in software installation or project management, have a general working knowledge of Microsoft operating systems and security concepts, and experience working with Microsoft Project or equivalent project management tool.

Job ID #: TG5000-048

Director/VP - Project Management Office at AIG, Inc.

Wed, 06/25/2008 - 14:36

Location: Houston, TX, United States
URL: http://www.aig.com
Posted: 6/25/2008

Job Description:
Based on experience, as the Director/VP - Project Management Office (PMO) you will focus on the development of PMO processes and practices across AIG Life. You will also assist the Business Units and other groups in implementing these standards.

Key to success in the medium term will be: to bring focus throughout the project life cycle, and to bring industry knowledge and understanding of project management practices to the group.

The nature of the Director/VP role is to provide broad based governance and support across the project life cycle, supporting programs of work from inception through post implementation, as well as business planning activities. Initiatives can include business, IT, operational and/or other components.

Specifically, you will:
. Facilitate development and coordinate approval of funding requests for new initiatives.
. Undertake periodic business and strategic planning reviews and coordination.
. Perform financial assessment of proposed investments and ongoing initiatives.
. Regularly monitor and track progress, reporting against budget, timeline, scope and business involvement on individual projects, and from portfolio and compliance perspectives.
. Conduct specific reviews for projects at risk or as requested by management.
. Facilitate identification and management of projects at risk.
. Interface with project teams and various interested parties such as stakeholders, relevant business areas or functional areas, other PMO organizations and senior management to ensure linkage, adequate communication and understanding.
. Assist in the development and promotion of PMO, Project Management best practices and utilization of tools for all stages of the project, SDLC and program life cycles.
. Other project or communication initiatives as they arise.

REQUIREMENTS:
. 10+ years of project and program management experience, preferably in the Insurance, Financial Services, Consulting, or Energy industries.
. Proven track record of delivering and managing multiple and/or complex projects successfully.
. Experience in process re-engineering, business controls and cost control management.
. Prior experience in reviewing project value preferred.
. Strong planning and project management skills.
. Excellent interpersonal and communication skills.
. Strong problem solving and issue resolution ability.
. Ability to provide leadership, direction and support as required.
. Bachelor's degree, preferred.
. PMP designation, preferred.

Job ID#: AGSP-Assoc.Dir.PMO GG41008

Director of Marketing Operations at AIG, Inc.

Wed, 06/25/2008 - 14:30

Location: New York, NY, United States
URL: http://www.aig.com
Posted: 6/25/2008

Job Description:
AIG's Domestic Brokerage Group's Accident and Health Division has an exciting opportunity for Director of Marketing Operations.

Seek an executive-level leader to manage marketing operations in a rapidly growing direct marketing business with more than 1 million active customers.

Assist the AVP, Marketing Operation to set the operations vision and lead creation/ execution of growth plans to support numerous new products and marketing channels in a dynamic, ever-changing environment.

RESPONSIBILITIES:
. Provide strategic and tactical leadership of internal staff of 4 Operations Leaders/Managers;
. Lead outsourced staff and vendor relationships of 200+ FTE (including three outsourced call center relationships and multiple fulfillment vendor relationships);
. Assist in the management of annual operations budget of $10-Million;
. Lead development of in-house call center operations/capabilities;
. Provide leadership to support significant servicing capabilities expansion for several new products and marketing channels (Call centers, fulfillment, marketing operations);
. Identify methods and drive vendor relationships in order to improve revenue/profitability with existing customer base via direct mail, improved customer retention, and/or other methods;
. Drive creation of new metrics and processes to measure and improve operations performance, resulting in both top-line and bottom-line improvements; and
. Improve and refine existing Retention efforts to improve overall results.

REQUIREMENTS:
. 7 yrs Operations Management Experience in Insurance or Financial Services.
. 5+ Years Marketing-related experience in Insurance and/or Financial Services.
. Minimum 3-5 years call center operations experience (Sales, Customer Service, Retention).
. Proven track record in leading process operations optimization/improvement via a metrics-driven approach.
. Proven leadership track record in dynamic/changing marketing environments.
. Experience managing annual expense budgets of $10-Million or Greater.
. Entrepreneurial spirit/drive to execute quickly with the simultaneous ability to navigate political barriers.

Preferred Experience:
. Strong B2C Direct Marketing Experience.
. Marketing, Sales or Customer Service experience in call center environments.
. Experience managing outsourced vendor relationships.
. Experience building new call centers or operations units.

Job #: CJS-P&L

Business Analyst at AIG, Inc.

Wed, 06/25/2008 - 14:21

Location: New York, NY, United States
URL: http://www.aig.com
Posted: 6/25/2008

Job Description:
*Responsible for supporting, maintaining and evolving the marketing capabilities in the various Customer Relationship Management (CRM) applications used by our global marketing departments.
*Facilitate the integration, integrity and usability of marketing relevant data while remaining consistent with global and department policies, procedures and methodologies.
*Act as point of contact to ensure CRM project issues are resolved in limely manner.
*Modify CRM applications to concide with changing marketing strategies by employing current and new data sharing techniques, features and upgrades.
*Build training materials and provide training on Marketing specific CRM tools and capabilities.
*Generate documents and reports as requested

REQUIREMENTS
*Exposure to insurance industry, and/or direct marketing environment
*Basic knowledge of CRM and database marketing concepts
*Conceptual, qualitative and quantitative problem solving skills.
*Ability to multi-task; willing to adapt to ever-changering requirements
*Solid communication, presentation and documentation skills
*Basic knowledge of integrating front and back--end systems via Web Services and XML.
*Basic knowledge of standard industry ETL solutions
*Strong SQL skills - either using SQL server or Oracle - including Query Optimization
*Experience with Data Warehousing/OLAP Systems
*Basic knowledge of internet API a plus
*Strong oral and written communications skills required

Job #: BG-BA1-KU

User Experience Architect and Analyst at The Economist (New York)

Sun, 06/22/2008 - 21:43

Location: New York, NY, United States
URL: http://www.economist.com
Posted: 6/23/2008

Job Description:
The Economist.com User Experience team is responsible for creating a world-class online experience for a leading global news analysis site with a sophisticated, demanding and international audience. The team contributes to an ambitious online strategy with experience planning and customer insights, and executes on the strategy with information architecture, interaction design and visual design, in close collaboration with technical and marketing teams.
The User Experience Architect and Analyst plays a key role in the team. With strong quantitative analytical and wire-framing skills, the architect and analyst informs how key projects take shape.

We are looking for a strong practitioner who will gather requirements, review and interpret web statistics and other research data, and help create effective, desirable and intuitive user interfaces.

The Experience Architect ad Analyst works with editorial and product teams to understand business goals and with designers and developers to guide the prototyping and implementation process.

Projects include Web sites, applications, products and services for other delivery platforms.

This position may require travel to London once per quarter.


Responsibilities:

. Gather business requirements
. Oversee the design, creation and execution of quantitative research, including web statistics and surveys
. Help create and prioritize web statistics analysis for user experience, including integration with our user feedback collection and survey tools, OnlineOpinion and iPerceptions
. Refine Economist.com research methods and strategies
. Analyze and translate research results into actionable information
. Develop interaction flows, wire frames and schematic designs
. Advocate for and champion user experience
. Maintain and share awareness of industry trends and new technologies and explore those that would benefit the business and the audience


Requirements:

Education and training
. Bachelor's degree required
. Degree or study in statistics, information architecture or design, human-computer interaction (HCI), information design, or a related field
. Active, current participation in relevant professional training (classes, industry conferences)

Previous Experience:

. At least three years of experience as information architect, analyst, or similar role
. One or more years of experience with designing and executing quantitative user studies (web analytics, polls/surveys)
. Experience analysing quantitative data and translating it into actionable information
. One or more years of applied information architecture experience
. Demonstrated ability to produce user-centered solutions as evidenced by a portfolio or samples of work
. Proven experience creating successful, large-scale, consumer-facing sites
. Experience in gathering and documenting requirements for web-based products
. Proven experience in working with cross-functional teams
. Familiarity with technical issues around web development and ability to work constructively with development teams
. A plus: Experience conducting usability testing
. A plus: Experience designing news sites

Knowledge and Skills:
. Strong understanding of user-centered design methodologies
. Strong understanding of quantitative research methods and statistics
. Fluency in best practices for web-based information architecture and design, as well as basic knowledge of usability principles, issues, and techniques.
. Excellent web statistics skills
. Excellent wire-framing skills (Microsoft Visio or equivalent)
. Excellent Microsoft Office skills (Excel, Word, PowerPoint)
. Excellent written and oral communication skills
. Comfortable working in a small team
. Comfortable working in a fast-paced environment