Adobe won't support CS3 on Snow Leopard - UPDATED

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Update: Nack has now said that Photoshop CS3 is compatible - at the very least.

Adobe has confirmed that its applications are for the most part compatible with Mac OS X 10.6 Snow Leopard, while also warning it has not tested the new OS with previous generations of its professionally-priced Creative Suite products.

John Nack’s blog reveals, “Apple and Adobe have worked closely together (as always with new OS releases) to test compatibility.

"As for Adobe Creative Suite 4 , everything is good with the exception of auto-updates to Flash panels (which I guarantee you're not using) and Adobe Drive/Version Cue (which doesn't work at the moment on 10.6). CS3 & earlier haven't been tested.”

Adobe Creative Suite CS3 Design Premium is a relatively recent release which caused some of Nack’s readers to question the company’s testing methods. Answering these complaints, Nack states: “I'd frankly be shocked if people at Adobe & Apple really hadn't tested CS3 on 10.6. I *think* it's just some corporate conservatism at work here, and Adobe doesn't want to over-promise anything. As I say, though, I'll try to find out more.”

However, Adobe’s tech support briefing warns: “You may therefore experience a variety of installation, stability, and reliability issues for which there is no resolution. Older versions of our creative software will not be updated to support Mac OS X Snow Leopard (v10.6).”

The company does however promise available trial versions of its software will be compatible with Snow Leopard.

Adobe recently confirmed future versions of the Creative Suite will run only on Intel-based Macs.

UPDATE: John Nack has now updated his original blog, saying "No one said anything about CS3 being 'not supported' on Snow Leopard. The plan, however, is not to take resources away from other efforts (e.g. porting Photoshop to Cocoa) in order to modify 2.5-year-old software in response to changes Apple makes in the OS foundation."

We do note the problem when allocating resources at one of the world's biggest software developers, but we also note the commitment in Adobe's tech support briefing which said when we looked, "Older versions of our creative software will not be updated to support Mac OS X Snow Leopard (v10.6)." This suggests if Snow Leopard causes any unexpected problems, Adobe at this time doesn't plan to address them. We've a feeling a lot of creative shops running older Macs and older installations of Adobe's creative apps will be somewhat frustrated at this, as they have been each time Adobe has been recalcitrant in similar matters in the past.

Comments (27)

Adobe use their quasi-desktop-publishing-monopoly to force users to upgrade relatively recent software for a very high price almost every year... Everytime a new version is released, the whole industry is forced to upgrade because of bad up/down compatibility...

It seems now it didn't work out well with CS4... many users got sick of it and stayed with CS3. So they try to force their users to upgrade via snow leopard incompatibility.

They still don't have 64bit programs and the apps are still in carbon. I hate to have to give Adobe any money!

And I thought microsoft was evil...

Adobe use their quasi-desktop-publishing-monopoly to force users to upgrade relatively recent software for a very high price almost every year... Everytime a new version is released, the whole industry is forced to upgrade because of bad up/down compatibility...

It seems now it didn't work out well with CS4... many users got sick of it and stayed with CS3. So they try to force their users to upgrade via snow leopard incompatibility.

They still don't have 64bit programs and the apps are still in carbon. I hate to have to give Adobe any money!

And I thought microsoft was evil...

CS3 not supported on the new OS? I didn't know it was supported on the current OS. What a piece of CRAP! I don't understand Adobe. I have had so many problems with CS3, and then they put out CS4, without the problems in the previous version being worked out. Then they put out an upgrade price for $600. Yea right! I'm not going to pay hundreds of dollars for something that should work in the first place.
I was a huge Adobe fan 12 years ago when I started working on their software, but as the years go by they increasingly get worse. I started loosing respect for Adobe about 5 or 6 years ago at the NAB when an Adobe staff member pretty much dissed me when he found out that I was a Mac user.

The list of 10.6-compatible software at this site (http://snowleopard.wikidot.com/) suggests that both CS3 and CS2 should run under Snow Leopard

http://snowleopard.wikidot.com/ is an ever-changing page. I just went there and the page is blank. I'd rather take Adobe's word for an Adobe product than that of a third party.

Of course, trying it out first hand is the best way to know.

Now that's shocking!! Seems like there is no good relationship between Apple and Adobe!
I understand Adobe wants us to purchase CS4, but CS3 wasn't exaclty cheap and I bet the installer base is still quite big and Snow Leopard isn't that much of a revolution I guess.
So why no word on compatibilty?

I really don't understand. This is just another reason that makes me think SL was rushed to market and the launch is already a mess! (compatibility, features)

Snow Leopard has already become the worst launch in Apple's history, in my opinon (even worse than MobileMe).
I hope the software is at least better than the campaign they are (are not) making.

I guess Snow Leopard had to come to market early because it contains some stuff related to iLife, Aperture, iWork, maybe new Mac models and the Tablet. That rush could only be explained if Snow Leopard was needed for some other major product and hence a delay could have had a negative impact on some other products (like iTunes 9)

I wouldn't say SL is being 'rushed'. It has been beta-tested to death. I'm sure someone here running SL and CS3 can comment a bit on compatibility.

It's also been in development longer than any previous version of OS X...

(except 10.0 obviously).

Now that's shocking!! Seems like there is no good relationship between Apple and Adobe!
I understand Adobe wants us to purchase CS4, but CS3 wasn't exaclty cheap and I bet the installer base is still quite big and Snow Leopard isn't that much of a revolution I guess.
So why no word on compatibilty?

I really don't understand. This is just another reason that makes me think SL was rushed to market and the launch is already a mess! (compatibility, features)

Snow Leopard has already become the worst launch in Apple's history, in my opinon (even worse than MobileMe).
I hope the software is at least better than the campaign they are (are not) making.

I guess Snow Leopard had to come to market early because it contains some stuff related to iLife, Aperture, iWork, maybe new Mac models and the Tablet. That rush could only be explained if Snow Leopard was needed for some other major product and hence a delay could have had a negative impact on some other products (like iTunes 9)

I'm still running CS1, I found no need to upgrade passed that, I guess I'll have to test it for them. I'll just Super Duper the drive before going Snow Leopard, if it doesn't work, no harm, I'll just restore the drive. I can't believe they don't even bother testing it... DO they know if Windows 7 will work either, I mean it isn't like you can just download the Release Candidate or anything....oh, wait.

I think this is really poor.

A $20 shareware app not tested, fine. But a professional tool retailing at $1600 - and the vendors can't find the time to check out compatibility for its customers? OK, there's an upgrade path - but it's not cheap and it smacks of not giving a stuff about its customer base.

Very poor.

Adobe is pricing themselves right out of the market. Their indesign app is terrible compared to Quark. The big news a few years ago was how InDesign was going to replace Quark as the desktop publishing SW…hasn't happened.

No more upgrades for me on PS or Illustrator.

Adobe told me that CS2 would not run on my new Intel iMac. I didn't believe them. Bought my Mac, installed CS2, and it runs okay, although it does crash occasionally.

For $100, I might upgrade the suite to CS4. For $500, they can pound sand. I think my first version of Illustrator was 3. I am a long-time Adobe customer.

They have no respect for their customers, and no sense of what compromises a fair exchange.

Adobe told me that CS2 would not run on my new Intel iMac. I didn't believe them. Bought my Mac, installed CS2, and it runs okay, although it does crash occasionally.

For $100, I might upgrade the suite to CS4. For $500, they can pound sand. I think my first version of Illustrator was 3. I am a long-time Adobe customer.

They have no respect for their customers, and no sense of what compromises a fair exchange.

Adobe is the Microsoft of the creative software industry.

Good God when will someone come out with a reasonable alternative to Photoshop. Apple? Aperture is crippled, slow and counterintuitive. Come on Apple, you know you can do it. Forget all the cataloging silliness and give me something with channels, layers, masking etc. then toss in a decent captioning solution. Somebody please, put together a pro photo editing tool and free us from these lying greedy bastards. With all the goodwill tossed in the trash bin by adobe, the first one to do it will make a fortune.

Aperture is not meant to be an alternative to Photoshop. Not even close. Maybe that's why you found it "crippled" and "counterintuitive."

Next they're gonna be like "omg, y so many ppl pirate our softwaer!?"
Seriously, I bought CS3 not even a year ago, and I plan on upgrading to SL soon. I'm not gonna pay another couple hundred for my software just to WORK, that's BS. Luckily there's an option where you don't have to pay, and I'm sure many people here will go for that option. If Adobe doesn't even care about us, how can they expect us to care about them?

I find Pixelmator a reasonable alternative but I haven't used it for big projects. A lot of people in 3d use gimp.

In the Amiga days I liked Photogenics and found it more creative.

I am a bit surprised that there is no real competitor but the same can be said about a lot of fields now. Even 3D is now dominated by Autostudio.

Where in the Wide World of Sports is CS5?

Our testing so far hasn't shown any issues between CS3 Design Standard and OS X 10.6.

As far as alternatives, I honestly can't stand gimp. I am not sure that are really any good alternatives... macromedia had some... oh wait thats right... nevermind.

On a lighter note I am sure CS3 will work just fine with SL. I am going to forgo the upgrade to CS4. Not enough bang for the buck.

For me, Adobe is totally played out. I'm training in video production, and where I am right now, they have CS 3 so I use Premiere. In my free time, I use Apple Video Editing software (iMovie in a pinch, Final Cut whenever possible). If Premiere is anything to go buy...Then, man, EFF Adobe and their "Creative Suite". Premiere straight up sucks. It's like Adobe don't actually USE their software before they release it. And this latest move is basically just giving the finger to their customers. So you have to ask, when their software is only used because it is entrenched, and their start treating their customers like crap...Why the hell should any of their customers not start looking at alternatives.

Oh, and while we're on the subject, screw Flash.

Bought upgrades to CS1, 2 and 3, but when Adobe slapped a UK price of around £600 (a little over a thousand of your American dollars) on CS4, I decided that they could stick their upgrade path. From what I have heard, SL and CS3 get along pretty well together. If they don't, well, I guess I'll just have to find a torrent someplace. Anyway, CS4 will turn up cheap enough on eBay one of these fine days.
Adobe really is becoming hopeless in its old age. Are there any real alternatives out there for their former customers to buy?

This is pretty concerning. Adobe make some pretty expensive software, and the gap between releases tends to be pretty small. I know a lot of people that only upgrade every second release.

From what I've seen, while CS4 is better than CS3, it's no mega upgrade. If I were to fork out for CS3, unless CS4 had some killer app, I would wait for CS5. I know Adobe has lots of big priorities, like the re-write of PS, but surely they could spend a couple of days checking CS3 still works?

Long live to Pixelmator! http://www.pixelmator.com/