People don't want crap. No matter how bad the economy is
From today's Newsweek:
...the ugly attacks from Mac fanboys are exactly what Microsoft was hoping to provoke, says David Webster, general manager for brand marketing at Microsoft [The genius behind the pointless/expensive Seinfeld ads and the Mojave project that tanked]. He says the idea was to turn Apple's "I'm a Mac" campaign to Microsoft's advantage. "We associate real people with being PCs, [but then Apple] ends up looking pretty mean-spirited, the way they go after customers," he says. "It's clear that's who they are insulting." At the same time he can't resist taking a crack at the preciousness of some Mac users. "Not everyone wants a machine that's been washed with unicorn tears," he says.
We're not sure any of the attacks were on the customers, they were more pointed towards the quality of the machines and Microsoft's tact of removing any mention of its actual product, Windows Vista, from the conversation.
And when it comes down to it: yes there are people with $400 budgets who need a laptop. And, yes, there are some really solid ones out there that run Linux and XP. I currently use and love my EEEPC 1000HE which does just that.
Apple doesn't make a (new) machine for this large segment of society (yet?), which is unfortunate. But for people who have enough money to spend, why pretend that the $1500 machine that G bought matches up with a $1500 MacBook, even without the train wreck that is Microsoft Vista. It simply doesn't, and that is misleading. Apple owns more than 2/3rds of the over-$1000 consumer PC market. Microsoft is the underdog here. Macs are "the rest of us".
Are some Apple ads misleading? Sure! The one where the Mac makes fun of PC for spending money on ads...in an Apple ad comes to mind. Did the blogosphere blow up over that one? Yup, just like it is supposed to.
Microsoft pulled Seinfeld? That news made headlines everywhere from the Wall Street Journal to the Manhattan gossip website Gawker. And that could be the point.
"We're sort of a student of fame making," Alex Bogusky, cochairman of Microsoft's ad agency, Crispin Porter & Bogusky, once told me. It's possible the student has officially become the teacher.
Microsoft had featured comedian Jerry Seinfeld in its first new ads with Crispin, which were aimed toward making the brand more humorous and human. The effort created quite a buzz—much of it, admittedly, negative, puzzled, or outright hostile. But buzz it was, which was the point, says David Webster, Microsoft's general manager of brand and marketing strategy.
He also came up with the name Azure for Microsoft's cloud computing initiative amongst other things.
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Comments (22)
Interesting how Microsoft is pushing hardware from other manufactures. Yes, MS doesn't make PCs.
What they've essentially done is declare that their OS is a commodity and thus really has no value. Hmm, don't think that's what they wanted -- but it is what they are saying.
Apple values their OS tremendously -- MS is just trying to hold on to their monopoly. The fact that they are attacking Apple is a direct signal that they are running scared, that Apple is starting to make inroads and could threaten their cash-cow.
In the late 1990s, Apple took the big hit to develop OS X. They carefully looked at the future and there were a lot of nay sayers at the time. Now that's paying off for them. MS has never taken that look on themselves. Windows has never had a complete overhaul from head to toe. Perhaps that is why they don't value their OS very much.
Apple wasn't attacking the fact that Microsoft spends money on advertising. They were saying that instead of investing in fixing their crappy product, MS chose to pour money into trying to fool people. Apple, on the other hand, doesn't have a crappy product to fix so they are justified in focusing on ads.
MS: Oh hi HP how's going?
HP: We're the world largest seller of PC's we've got warehouses full of these shitty laptops stuffed with Vista that no-one is buying.
MS: Yeah so?
HP: You assured us your last two advertising campaigns were going to turn around how our customers saw windows and these things would be flying off the shelves in no time.
MS: Yeah so?
HP: You had better sell these things for me in the next 30 days or we're going to wipe the lot and instal Linux.
MS: You wouldn't dare.
HP: You just fucking watch me.
You're half right ... people don't WANT crap but, until they either learn how to differentiate between products or experience something better, then there is a decent chance that they'll buy the least expensive choice.
Ads on TV - neither M$s or Apple's - do a particularly good job of describing what the day-to-day experience will be like. There's not enough time in 30-seconds.
These M$ ads are a joke though ... they dare not talk about the OS so all they talk about is the hardware. Kinda weird for a software company. If nothing else it does show how effectively Apple's ads have painted M$ into a corner.
1st. Mac users need to STOP emotionally responding to these ads. The fanboy responses on sites like Engadget and Gizmodo are exactly what Microsoft wants.
Ignore posting on these sites as they are becoming increasingly anti-Apple. Especially Gizmodo. Why visit sites like these when you are insulted every day for being a Mac User.
2nd. Let's hope Apple is working on a responding Advertising.
I couldn't agree more :-) We all know what the best OS is- so why worry? :-) I should also point out that how do we know that many of these so called PC fanboy trolls on Gizmodo and Engadget aren't just good old Microsoft themselves, just fanning the flames of hatred. 9 to 5 Mac knows my email address, but you folk don't. Think about it! ;-)
I recently had sex with David Webster in a VIP room at a pretty well know gay club in Portland. What he lacks between the ears he makes up for between his legs. :-*
This is pretty much all Microsoft can do. They know they've created a turd of an operating system just wrapping it in a pretty UI. For years they have done little in terms of security for it, so when they finally go all out and start putting roadblocks (User Account Control) to help users think twice about doing things (even simple things), the users, who are well accustomed to not having to think twice, turn it off and are pissed off when they get a virus.
OS X, on the other hand, has had a UNIX like prompt for a root level password and prompts telling us something bad could happen if we open an application since day one. It might have been a shock for Classic OS users, but I think we all figured out early on that this was what was not only good for us, but the OS as well. Both Linux and OS X actively try to protect themselves from users...even administrators.
OS X is gaining a lot of popularity and Apple is continuously improving their product rather than throwing together a mishmash of half-baked, hackneyed solutions and passing them off as technological advancements (as was the case with a lot of the later versions of the Classic OS and is the case now with Vista/7), Apple learned from their mistakes and have not looked back since. Microsoft, however is still working on Windows 95 and just making it look prettier and prettier...though it's still kind of ugly.
Windows users equate Windows to something that the sophisticated power user uses. They equate Linux with what the uber power user uses. They equate OS X with something that is a toy. The problem is, OS X is simple to use. Too simple. That's really not a problem because people are sick of doing things the hard way and want the ease of use that is associated with OS X. However, OS X is really far from simple under the hood. More hardcore Windows users would probably change their tune if they accepted that they don't have to do things the hard way. But, hey, if they like trying to end non-responsive processes repeatedly for 10 minutes while Windows figures out what's going on, then more power to them. That's just one reason I went back to Macs. It's cliche to say, but OS X "just works".
The ads are not going to help sway people from buying a Mac by stating what everyone already knows: Macs are more expensive. They're also more of an investment. If people want them, they'll stick with what they have for the time being and save up and buy one rather than settling for a disposable PC with Vista on it. Each ad claims something positive about Macs: 1) They are cool. 2) They are sexy. However, Giampaolo thinks they're all about aesthetics rather than computing power. Well form does follow function, Giampaolo. These ads, rather than bashing on Macs/OS X are really telling consumers that they have to settle for Windows. Whether they will or not...remains to be seen.
I like how Bogusky is getting smug about their Microsoft ads when they use Macs to make the ads. Just a bit ironic.
Most hardcore Window fans have only worked with Windows. They don't want to learn something new. How can you judge if you haven't tried something else? Others care only about games.
I feel sad for people that want to buy a $400 laptop or a $200 desktop.
Why? Because I don't think they need to buy one.
There are plenty of great, used PCs out there that might need little more than some RAM and a wipe-and-refresh. For $100 you can likely get a better PC. Maybe even less.
I recently got rid of a perfectly good eMac. It had a gig of RAM and was mostly up-to-date. Why spend big bucks on a NEW computer when you can, for the most part, get a nearly as good USED computer for less than 1/10th the price? Or maybe even free?
At work I support software developer desktops. These machines are old - VERY old in PC terms, but they've been well maintained and still work for developers that use things like C++ compilers all day. Will these old PCs be great for a 10th grade student? Of course! These machines kick serious buttage. But instead, for some unknown reason, the whole idea passed around at work by management is the desire to literally destroy them. So I started a program to wipe them and send them to the local schools. We get a write-off, the school system LOVES us, and their money can be better spent otherwise.
Why'd you get rid of that eMac? I would have taken it....
If MS really gave that guy 1500 USD (ooh cash) to buy a laptop, I bet he returned it the next day and bought a Mac !
(C'mon ! If you got a *FREE* laptop, would you want a PC ?)
for a bunch of people who think apple can do no wrong, you sure do sound threatened.
I'm pretty sure none of us are threatened. It's Microsoft that feels threatened and backed into a corner. All the MS people sit there and go..."yes...I can feel the hatred coursing through your veins"...and..."this is exactly what we were hoping for". Did someone give MS a BS flag? Seriously. We sit here and pick these useless ads apart pointing out the facts that MS isn't even advertising Windows in the ads and that the computers these people "purchase" aren't really that great...especially compared to the criteria they listed at the beginning of the ad. These ads do nothing to really help Microsoft and actually might help Apple sell more Macs because the consumers in the ads act as if they have to settle for Windows PCs. The message is clear: Windows is something you just settle for. Good job, Bogusky.
Apple has definitely done wrong many times over the years...but after the mess that was the Classic OS (and what never ended up being completed from all the various projects they started and never finished), Apple scored a home run with OS X. After the 90s where they had over-bloated product lineups that were never really clearly defined, Apple scored another home run by consolidating their lineups into one slick lineup of desktops (iMac, Mini and Pro) and laptops (MacBook, MacBook Air and MacBook Pro). Both software and hardware lineups seem to be working well for Apple. It's Microsoft that needs to be worried. They can act smug all they want...but deep down they should be afraid...very afraid.
That remark was just plain unprofessional. Then again, maybe he thinks that is why Macs work so well. The idea of making an integrated system is clearly foreign to him.
How about a new pitch: "Windows works poorly with thousands of hardware combinations. That's why it's so expensive!"
I'd rather have my computers washed in unicorn tears, instead of rancid gorilla sweat like PC's...
I recently got an el-cheapo HP with a 15" screen. I walked into the shop and said "I don't need performance, any modern machine will do, I just want something cheap that works". I walked away with my new cheaptop and grumbling about the MS tax, went home and installed Linux. It's not a Mac, but it's cheap and it does what I need it to.
I don't expect Apple to make a 'netbook' - that market has too small a profit margin and lots of competition. I think the last time Apple was in the 'low price' market was the era of the Apple2e (of which I know of a few still running).
What I would really like to see is OSX offered for a range of non-Apple machines but I doubt that will happen while Apple derives most profits from sales of hardware rather than software.
I guess you don't know too much about the Apple ][ series and how it was horribly expensive even at the time, when you could get something like a C64 for a lot less. Even back then there were Apple fanboys who explained how superior the Apple was and it justified the cost.
Personally, until you use a Mac and realize all the attention to detail that goes into it, it's hard to justify the cost. For instance, how many PC laptop owners can appreciate the full rubber seal around the screen on a Macbook that makes it close with a satisfying THUNK sound, not unlike closing a door on a Mercedes. A lot of PC laptop owners don't ever think twice about what to do with the cords for their power adapters. A lot of them never pick up their notebooks by one corner and have them creak and bend. A lot don't care that they'll need to buy another new laptop when they trip over the power cord that's always plugged in because the battery life is crummy. A lot of them never clean their screens so they never notice that the plastic gets scratched when you wipe it, unlike glass. And a lot of them never need to resize a disk partition on the fly without wiping out data, or give a second thought about pirating software because it costs $400 to open a Word doc that they get in their e-mails, and their PCs don't come with a lot of fuctionality right out of the box (burn an ISO to CD? no prob on OS X).
Yes, those people can get PCs.
... then they laugh at you ...
... then they fight you ...
... the you win
MS is currently at stage 3 of this evolution.
They shure feel the heath as Apple is changing the rules of the game in the next inportant market: mobile devices. MS has no credible offer in this space (WinMo 6.1 anyone?)
Whey else would a company with claimed market share of 90% attack a company that has around 9%?
There is still one good/big reson to buy a PC, over a Mac.
.
Games
.
There are comming more and more games to Mac, but there still need a few.
And the companys/persons that say "Just run it in VMWare/Parrale/Use Boot Camp" Well thats not the same.
I want it native.
.
But still a Macbook/Macbook Pro are still a nice machine.
I know people that got one and installed Linux or Windows XP on then, and is not using OS X.
some becouse of programs they need at work, some becouse they like linux better
Bootcamp IS windows-native...
And it was a Mac running bootcamp that was rated for the best performance running Vista of any PC tested.