Ballmer: Safari and Chrome market share are rounding errors, Apple is expensive

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In part 3 of his interview with Techcrunch, Microsoft CEO Steve Ballmer laid some choice tidbits for us to dissect...like the following:

The most successful [IE competitor] by far is Firefox. Chrome is a rounding error to date. Safari is a rounding error to date. But Firefox is not. The fact that there’s a lot of competitors probably is to our advantage. Yeah, we’re right now about 74 percent overall with the browser market, roughly speaking. But we’re having to compete like heck with IE 8, with great new features. The other guys are getting more and more unanticipated competitive attack factors, the thing that Google announced yesterday where they replaced IE but they don’t tell you. I mean that’s how I would say it. For all intents and purposes of what they’re doing IE is not there. It’s their operating system. Instead of now masked as browser, it’s masked as a plug in basically to IE. So, you know, we’re going to have to compete like heck and you know, see where things go. The one thing that’s unclear is what’s the economic play for anybody else competing with us at the browser level. Is this all about kind of controlling the search box or is it about something else?

Marketshare from Aug 2009 NetApplications

Think the the IE Chrome Frame annoyed Ballmer at all? 

Other things that are around 7% of market share: Bing search engine and Mac Hardware in the US.  Two other things that Microsoft doesn't focus on or care about. 

Would he call Bing a rounding error?  Why is he being so sensitive on browsers? Perhaps he's a little worried that IE is heading toward the magic 50%.

Internet Explorer marketshare over the years

Speaking of Mac, Ballmer had some words for Apple's desktop product.

Mr. BALLMER: Here’s Windows and Windows is a very successful product. How do you attack Windows? Well, you attack with the high end, and hardware. That’s an attack. That’s – I won’t call it the Snow Leopard attack. I’ll call it the Mac attack of which Snow Leopard is a piece. You could attack from the side. That’s the Chrome – Firefox attack. You can attack from cheap, from below. You’re not from the side. You’re one on one, but that’s kind of a Linux, Android, presumably Chrome OS, who knows, attack vector. You can attack through phones that grow up. You know, mama don’t let your phones grow up to be PCs or something. I don’t know. But that’s another attack vector. So, you could say how do I feel about all these attack vectors? Strong, I feel very strong here.

I mean, we’re gaining share. Apple is expensive. And in tough economic environment, people get it. Their model is, by definition, expensive. And we’ve actually held or maybe even gained just a tiny bit of share relative to the Mac in the last 12 months. And it’s not really Snow Leopard. It’s really Windows PCs versus Mac.

That’s the trade-off. We’ve done extremely well versus Linux-powered machines with the Androids or Linux and we’ve done that primarily by having a better solution and being willing to do the right thing from our pricing perspective. And Windows 7 will only make this, I think, more competitive here.

Not sure where he's been getting his numbers.  Apple has been outperforming the overall PC market for the last 480 quarters in a row or something.  Could you call this a fib?

Comments (27)

That font is hard to read.

Please tell me you aren't saying Helvetica is hard to read, am I missing something?

Helvetica itself is great but Hevetica with italic is not the best to read. :)

Maybe, it's not the font. It's the SPEAKING itself. :)

Every time I think of Microsoft, I think of those cranky republicans who oppose change and wont acknowledge that things have changed. Baller especially is probably the worst of all kind.

Yeah except for the fact that he isn't a Republican.

Sheesh must EVERYTHING be political?!?

Just FYI, change to something even worse is not a good thing. You need to learn to think for yourself instead of repeating bumper stickers.

Didn't monkey man say the same thing about the iPhone a couple of years ago?

The guy has a FLIPPIN HUGE mouth. And he seems to enjoy putting his foot into it.

Sometimes I think that Ballmer just opens his mouth to shove his foot further down his throat. Maybe he just likes the sound of his voice? One thing's for sure, I don't think the guy knows how to put together a single though-out, informed sentence.

One of Microsoft's big problems as well is Apple's share of the "youth" market. The kids are buying Mac. That's an enormous problem for the future.

"Apple has been outperforming the overall PC market for the last 480 quarters in a row or something"
...in the US.

Every time I think of Microsoft, I think of those cranky decmocrats who oppose change and wont acknowledge that things have changed. Baller especially is probably the worst of all kind.

balmer reminds me of sarah palin ... Barely able to string an english sentence together and what comes out is totally the opposite fo reality...

Now theres a dream team Sarah/Steve B.

See comment above re: Politics...

It sounds like he's on something.

Am I being slow or does 480 quarters equate to 120 years? Explain how apple were out performing the pc market in 1889?

I am glad I am not the only one who thinks that Steve has no idea how to communicate above a 6th grade level. There are more "you knows" in that statement than I care to read. I cringe when I hear a colleague do that, never mind the CEO of one of the worlds largest companies.

I agree with the other poster, this was really hard to read. Not from a font standpoint, not from a technical standpoint, from an English language standpoint!

I am not a person who hates MS products, but every time I hear him speak, I lose a little more faith in the company.

Yup, the guy is scared. He actually has no more ideas on how to take on Apple, so what does he do.... copy them every step of the way, and he just keeps falling behind! Goodbye monkey boy!!

They guy has lost it. Again.

Does he really think Apple is expensive?

Well, 13-inch Precision Unibody MacBook Pro is $1,199. If anybody wants to find that kind of QUALITY in another vendor's product, the one will have to pay more than $1,999.

Check the fact. Visit Dell, HP or Sony website and see the price of their premium quality laptops'.

Dell's new Latitude Z is $1,999. Unibody MacBook Pro 15-inch starts with $1,699.

Finally! Someone else gets it! You know the motto "You get what you pay for". That's exactly it. You can pay a lot less for your laptop, but I can guarantee it won't have the Core 2 Duo that the MacBook Pro has. It probably won't even have a C2D! That's the point that other people seem to miss. The quality of the hardware is far superior to the quality of the PC's that the Mac's are being compared to. Take HP's new Envy 13. Starting price is $1700!!! Of course, it does come with an external blu-ray drive, but seriously, $1700! And people thought Mac's were expensive.

You can actually discern what in blazes Balmer is talking about? The guy has about as much language skills as a frog.

what he's trying to say. Anyone want to venture a guess? I know one thing for sure, he likes to use the word "attack." He also likes metaphors. Attack from the left, attack from the right, attack from the top, attack from the bottom... sheesh! Oh, and morons come from both ends of the political spectrum.

Ballmer is either on crack or cracking.....
Every interview I read, just assures me more and more that this fella has completely lost his marbles....

Does he ever get out of Redmond to see the rest of the computer world? Or are his analysts feeding him crap?
Everything MSFT has come up with in past 10 years is either a bad copy or a disaster. I don't see them being the lead in 6 years. No sir!
Pity, it was a great company in its early days. Pity.

Gates was at least a visionaire. Ballmer is just an obnoxious joke, Clown.

he doesn't understand why other people want to make web browsers?

Maybe to find the answer he should ask himself why microsoft makes a web browser

i actually kind of feel sorry for the guy, he uses the word attacked so often--he feels attacked from the bottom, top, and sides

He's more annoying than Paris and Perez Hilton combined

The biggest advantage of Microsoft is all the OTHER players in the software world struggling and sweating and paying to support this OS.
Let Photoshop and Autocad be released for Linux and let every single hardware produces stop shipping a CD-ROM with windows drivers, Microsoft will go bankrupt in a day.