Earlier this morning Frode Ersfjord sent Steve Jobs this message:
“When is Apple going to start consistently producing iMac displays without; yellow tinge, grey bars and horrible backlight bleeds?
I’m sick of calling Apple Care. I don’t need perfect, just halfway decent.”
Today, he got this response from Apple CEO Steve Jobs:
This problem is behind us.
-Sent from my iPhone
This seems to indicate that the 27-inch iMac issue is officially over, and Apple has confidently ruled out further iMac issues.
Not that Apple didn’t already cryptically acknowledge that there were some issues and they’d been fixed.
In case you are wondering, El Jobso still rocks a 3.1.2 iPhone.
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Message-id: <4146E260-43C9-418A-8F83-B40C93972C8B@apple.com>
From: Steve Jobs <sjobs@apple.com>
To: Frode Ersfjord <>
In-reply-to: <874EBAFE-BC5D-484A-B446-C52EF9339764@me.com>
X-Mailer: iPhone Mail (7D11)
Subject: Re: Yellow tinge on iMac
Date: Tue, 16 Mar 2010 08:22:52 -0700
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This problem is behind us.
Sent from my iPhone
On Mar 16, 2010, at 7:23 AM, Frode Ersfjord <>
wrote:
When is Apple going to start consistently producing iMac displays
without; yellow tinge, grey bars and horrible backlight bleeds?
I’m sick of calling Apple Care. I don’t need perfect, just halfway
decent.
Frode
via Mac Forums
I emailed Steve Jobs and I never got a response….. How do these people keep getting responses?
you kiddin me rite. I even have chat with him for 24 hrs ..duh
Steve Jobs never answered my email.
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maybe Steve has a jailbroken iPhone and he’s bored of jb-ing it again after the firmware update…
you’re an idiot.
believe me, so are you!
both of you are idiots. SHUT UP
you are Steve
Thanks for information.
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red pepper ile bitkisel yollardan h?zl? ve etkili biçimde zay?flay?n. Bitkisel red pepper termojenik ya? yak?c? özelli?i sayesinde sizleri istenmeyen tüylerinizden h?zl? ve etkili biçimde kurtarmaktad?r. Red pepper ile zinde kal?n, her zaman formda kal?n.
The reason he is only on 3.1.2 is because 3.1.3 was just put out to disable JB phones. He has no reason to move to .3.
ayak kokusu sorununa bitkisel çözüm geldi. Terleme konusunda ya?ad???n?z s?k?nt?lardan ömür boyu kurtulmak ister misiniz? Terleme önleyici olan ürünümüz ile ayak kokusu tarih oluyor. Sizlerde terleme sorunundan h?zl? ve etkili biçimde kurtulun.
Behind Us! In other words, we are onto bigger & better things like the iPad. So if you don’t like a Yellow Screen, return it or Accept It! There are still a ton of Yellow Screens being bought & replaced. Apple has not fixed this Problem. Another 150 Pages in Apple Discussions proves my point.
Steve Jobs is a dick, I would punch him in the mouth if I saw him. How about showing some accountability for your mishaps and caring for your customers? Oh wait, thats below him to do because he’s so pompous
you’re an idiot!
Nuh uh!!!
He clearly uses this 3.1.2 iPhone to email people so that the one he has with OS4 on is not sent public by people on blogs like this.
I hope it’s finally true!
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Damn, sorry, I couldn’t see what I was typing, what the the BLACK TEXT ON A DARK GREY FECKING BACKGROUND IN THE COMMENT BOX!!
yah that shit is crazy wack, same with the buttons for voting on comments, i tweeted him about and apparently
@NoiseDamaged my devs suk j/k we’re working on it
so hopefully the hard to read comment boxes will change too.
/sites/all/libraries/tinymce/jscripts/tiny_mce/themes/advanced/skins/default/ui.css
background is set to transparent
that’s why it’s dark grey
Errr, don’t think the yellow tinge issue has been fixed. Just had a replacement display put in by Applecare and still same yellow tinge on lower half.
I had my screen replaced too! Now, the color is off. It seems like white balance is to high, and I’ve tried calibrating with no improvement. Are you experiencing this as well?
No
Oh, I finally discovered that you have to disable rich text to be able to post from an iPhone.
i got my i7 two days ago and the airport card was non functional straight out of the box. not amused.
The problem may be well behind Jobs & C:o. Unfortunately it is not behind many iMac owners and users. Toyota and Honda has been able to (forced to) fix problems for existing customers, not just for coming. Why not Apple? As a bona fide, if not else…
Hi Brothers and Sisters!
I have a Sin – I bought an iMac.
The story you all are familiar with.
About a month ago we went to a local store and were told that Refurbished Macs are available for a cheaper price and will have all benefits new machines have….and they were right, it was cheaper and had what new Macs had – yellow tinge.
So, a week later first machine arrived. I picked it up from FedEx and brought it home. There was several stuck pixels and the yellow tinge. I grabbed the box and rushed to a local store where I was asked to contact Apple customer support, since this unit was purchased online. I spend 1.5 hour on the phone explaining my problem and was told that there were LCD anomalies, which were normal for this kind of displays. The store was closing and I had to call Customer Support the next day and spent another hour before they agreed to replace my iMac.
So we packed everything, and I brought it to UPS.
In a few days new machine arrived (picked up 12 kg box from FedEx) and it had yellow spots on the bottom of the screen. I phoned Apple again and they agreed to replaced it once again. We packed it and shipped through UPS.
Few days later the 3rd machine arrived – was picked up from FedEx and again, the display had the same problem as the previous one.
I phoned Apple again, spend another hour on the phone and a customer relation agent was assigned to me with known phone extension, etc.
She suggested me to go with a LCD panel replacement. I was concerned that new machine with replaced screen sounded suspicious, but was assured that since it was my third computer, refund would be provided if there were problems. OK! We ordered the part and in a few days my local store representative called and asked to bring iMac for a repair.
Few days later they called and asked me to pick it up. That’s what I did, and guess what??? The tinge is still there – now its covering 1/5 of the screen on the left. OK! I phoned Apple Agent, who has been working with me and she asked me to send a picture. One hour later she called me and told that she spoke with engineers and they said that this yellow tinge is within the specs and the known issues with yellow screens are about the whole screen being yellow, not a part of it. WHAT!? Supervisor on the phone. He is saying the same thing, that technical department looked at my pictures and are positive that this is within specs and he maybe, may be able to schedule me for another screen replacement. I said: I want a refund, I want my money back – he says: I can’t give you that. – Why? – Because it’s been repaired already. – But, I specifically asked if that could be a problem in a future, if I would want a refund. – Well, I don’t know much about it, what I can do is look at your situation and call you back this afternoon or evening…
That was 6 hours ago. (3PM EST)
P.S.
On the website, all iMacs presented do not have any yellow spot. It doesn’t say anywhere that products may be different from what you see. Product should comply with a certificate issued under their company act and I really don’t think, that it says that yellow pee-spots may present.
Here are my corners. Hit me if I’m wrong.
http://att.macrumors.com/attachment.php?attachmentid=219132&d=1269309622
On the 30th of March I got from the Apple Store an iMac i5 with yellow tinge. Production week was 13.
If I were you, I’d take that iMac G5 back to the Apple Store. It’s at least 5 years old.
Oops. There’s me trying to be witty, and then I re-read your post and saw you put i5, not G5. Apologies!
Cool, im going to buy a mac any particular one i should buy?
The story comes with a young man.zay?flama lida fx15 ve biber hap? zlfvbh
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Few days later they called and asked me to pick it up. That's what I did, and guess what??? The tinge is still there – now its covering 1/5 of the screen on the left. OK! I phoned Apple Agent, who has been working with me and she asked me to send a picture. One hour later she called me and told that she spoke with engineers and they said that this yellow tinge is within the specs and the known issues with yellow screens are about the whole screen being yellow, not a part of it
Thanks for helping dude.