10.5.7 updates causing uncharacteristic problems
We've had a good 10.5.7 update experience (loads of snappiness™!) on our machines but the Internet is filling up with issues related to the massive install. MaxFixit goes over the major problems and the workarounds as per usual.
A good rule of thumb on this one is run a permissions repair before upgrading... and the Combo updater seems a little safer.
For Blue Screens:
- Don't use Software Update. Instead, download the standalone "Combo" updater.
- Reboot into Safe Mode.
- Run Disk Utility and perform a Permissions fix and hard drive repair.
- Run the updater.
- Immediately repair permissions again.
Screen resolution issues - hit the PRAM a few times.
General wackiness:
- Boot into Safe Mode and run a permissions fix with Disk Utility.
- Reset the PRAM.
- Reinstall the update using the downloadable "combo" update (not any other), and following the "safe" method of installation mentioned above.
The desire to chime in with "everything went fine with mine!" is strong. Resist.
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Comments (70)
I installed it on 4 machines:
1. MacBook (white)
2. iMac (Intel)
3. iMac (G4)
4. MacBook Pro (new one)
I didn't do anything special: I used Software Update. I didn't do a Permission fix. Didn't use "safe mode". All machines were running 10.5.6.
After download, it took 10 to 20 minutes to install the update (depending on the machine).
No issues for me. I speculate that some users have some funky low-level software that is causing the trouble.
I had problems on bot of my machines.
G5 iMac and G4 iBook. On both I got an error message saying that the file has been tempered with and is corrupt. After following the steps above I was able to install the update.
That's just a broken error message. The servers were massively overloaded by all the people downloading it, and sometimes the downloads were timing out. When a download fails halfway through, the Installer apparently still checks to see if the package signature is correct, and since the file is only half there, obviously that check fails. Nothing to see here....
I Agree with "Eh? "
Installed on four machines here
iMac G4
PB g4
PowerMac G5 dual
iMac intel
only prob I experienced was busy networks, once I was able to connect, installs took about 20 mins each.
What's the fucking point of saying 'it worked fine for me'
Like everyone else is just making it up?
I mean really, what are you trying to acheive by pretending there isn't a problem.
Cunts.
Now we know what the 'F' in Colin F's name stands for ...
(don't forget to breathe ...)
Because when all you see is a zillion posts saying "10.5.7 NUKED MY MAC! I HATE YOU APPPPPLLLLEEE!!!!!" You get wary. Usually the vocal people are the ones with issues. If it worked fine for you you don't post.
Well, between my own machines, work machines, & housemates machines I updated:
2008 MacPro 8 core (Combo)
2007 Alu iMac (Combo)
iBook G4 (1.2Ghz model) (Combo)
2 Macbook Pro's, Both 2nd Gen (Combo)
and one original macbook. (Delta)
Only glitch was minor on my MacPro. Everyone else was smooth.
So it's not all doom and gloom with this update, regardless of what you read.
Worked fine on my machines. Which all that matters to me :p
What is YOUR point in polluting this forum with your bile?
What is YOUR point in polluting this forum with your bile?
Uh, the point is to demonstrate that the BS "problems" that some people have are #1 obviously not common, #2 probably related to their own use.
This is always the case. An update that works beautifully for millions of users, that has issues on a handful of machines, has nothing to do with the update, and everything to do with the user.
See Application Enhancer / OSX Leopard launch day.
End of discussion.
The Software Update install would not complete for me. So I downloaded the standalone installer and used it. It was a quick install, but my iMac would not restart. Sat on a blue screen for about 30 minutes before I manually restarted. Then it restarted itself about 4 times. Works now, but not without those hiccups.
Yeah, I had the blue screen too. It had the spinning circle that would go away and then the blue screen would reload. It would do this over and over again until I manually restarted. Then, everything was fine. This happened with the combo updater on both a new Mac Pro and a CoreDuo MacBook.
Ugh... double post. I didn't even hit it twice, I don't think.
I got the blue-screen-on-shutdown on a Mac Mini G4 using the combo update on 10.5.6 due to this article's recommendation. Other machines updated fine using the same combo updater, so this problem is pretty random apparently.
This might seem frightening, but the problem appears to be harmless. Your update was applied fine and you do not need to update again. The mini was in verbose mode (started with apple-V pressed) so I could see what was going on when trying to restart after the update:
*black verbose screen*
loginwindow started
mach error (305 or so)
*blue screen, which is loginwindow*
*loop endlessly*
This is an endless loop where loginwindow starts as soon as the system quit it, preventing your system from shutting down.
I imagine the screen would just stay blue normally. Indeed, the only way to get out of it is to force shutdown the Mac by pressing and holding the power button for a few seconds.
After that, you can turn the computer on again. The computer might reboot itself during the first start after the update, this is normal. The update was fully installed, so there's no need to do so again. However, since you forced a shutdown it is a good idea to check your drive for errors to be sure.
Full instructions on that: http://support.apple.com/kb/TS1417
That's it. Hopefully Apple fixes this soon since this looks much scarier than it is and will likely make people believe something is wrong with their system or that the update didn't install entirely.
0. Backup before starting the update.
My airport has been turning itself off every so often and won't turn back on. Works again for a while after a restart.
No issues whatsoever - In fact, the exact opposite - They are running much happier and Safari 4 no longer seems to require it's own bolt on nuclear power station and cooling towers to run anymore...
All in all, very happy bunnies with the update.
For now at least ;-)
I have a 2008 macbook (bought it in july)
The update took a very long time but it went smoothly
Check out my blog at http://scottstipoftheday.blogspot.com
I downloaded the update on 2 MacBooks (white & aluminum) NO PROBLEMS what so ever.
I installed on 3 iMac, 1 MacMini, 1 MBP (17" no unibody)
All without a problem. Even Safari BETA finally works without crashing my whole system (while it did first time I installed it on 10.5.6).
Happy user here....
Had a dark blue screen with the black "loading circle hash". It appeared to freeze . Was thinking about a hard restart. Pressed the power button on/off quickly and within 3 seconds, the install began, finished, and now things are fine. I can't say that hitting the power button quickly did anything at all so it is possible it could just be coincidence. However, as this brings up the "sleep/restart" options during normal operations, it is possible it "jarred" the loading screen and allowed the install to continue.
This is why I wait a week before upgrading. Thanks, everyone!
I got a 2009 Mac mini and it work's fine no problem here with my Wifi or any applications.
My Macbook's (early 2008 model) Finder died upon installing 10.5.7 from Software Update. Tried booting into safe mode and repairing permissions, nada. Tossed the com.apple.finder.plist file and everything was golden, although I had to reset my Finder preferences.
I installed the update on my late 2008 MacBook with Software Update. The install took about five minutes - maximum. This ain't a big deal... You shouldn't scare people.
First i did a service run with Disk Utility.
Verified and repaired Disc permissions....
After that i did a backup via Time Machine.
Then i did the Update and it ran flawlessly on both of my machines
(iMac 24" and MacbookPro)
Works like a charm on my nearly 3 y/o MacBook Pro. No problems, actually fixed some fan issues I had.
Yesterday I tried using the regular software update program to move from 10.5.6 to 10.5.7 on my 24" aluminum iMac. After taking a very long time it started the install process but then became unresponsive and eventually froze everything. I had run permissions repair, performed a complete backup, quit all other programs, etc. so nothing unusual was going on.
I had to perform a dirty/hard reboot to recover. Later I downloaded the "basic" update (443MB) from Apple's Support site. I used that to update my iMac and my 2.1 Macbook. Both updated normally.
I noticed that the update I downloaded from Apple yesterday is no longer available; only the 729MB "Combo" update.
I fired up my Mac Mini this a.m. and received the 10.5.7 software update popup (287MB). I let it update automatically and everything went normally.
Safari was automatically updated to 3.2.3 on all three machines as well.
All three Macs seem to be performing fine now. So in my case things did not go smoothly initially but all seems well now. I am disappointed that there were uncharacteristic problems though. I've been spoiled by Apple updates, etc. being problem free, at least until now...for me.
Interesting, how is this updating experience different than Windows?